When it comes to technical support on a current web design or a customer webpage application or just questions about a program, DTG is there for the support. On a daily basis, DTG handles many support questions in general. No waits or getting put in the queue. Just fast, English human service. No Mr. Roboto here!
DTG has been building and maintaining computers and websites for many years. We have learned quite a lot of information over that time period. Each web site design requires a certain personality per user. On the computer end, you have the power users that require a monster of a computer system with Ghz speed dripping from its air vents to the day to day user that is happy with a 10 minute boot up time.
We cater to all kinds. We treat our customers with respect and stay on the level of their computer and technical expertise. There are days that we shake our heads with disbelief, but we always manage to get the job done and the problem solved. NO matter what it takes.
Each of our clients is special to us. There are the ones that know it all, but “it still does not work” to our clients that we go on site and show them each step that we are performing to answer the questions. You can’t rush a good thing.
Read more in our 12/03/09 Blog entry:
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