Posts Tagged ‘it services company’

Computer Repair Services Affordable and Professional

Thursday, February 4th, 2010

Welcome To DTG computer services located in Hartford Connecticut.

Computer Repair
Your number one source for on-site computer services and computer repair.
We pride ourselves on providing clients with
exceptional computer support at competitive prices !

WE PROVIDE ON-SITE COMPUTER SERVICE & REPAIR
Call on us to diagnose & repair your existing computer malfunctions, be it software or hardware related. We quickly assess the issues and present you with repair options. DTG also provides computer hardware for all your upgrade needs.

Let us rejuvenate your old computer and make it more responsive and improve its functionality well into the future.
Need an antivirus program installed & professionally configured on your new or old computer system?

Is your computer secure and protected with the right combination of antivirus and anti-spyware software?
An experienced DTG technical rep can make your Windows based computer run more securely and eliminate your worries about losing performance or control of your computer to a hacker or spyware advertising company.
Do you have a new computer?
We can configure and tune up your computer based on your computing needs. Have your computer startup faster, have more available memory after startup, and load programs faster with our System Optimizations. Get the most out of your new computer system !
Do you have an older computer that seems to be operating at a fraction of the speed from the day you purchased it? Have your computer startup faster, have more available memory after startup, and load programs faster.
DTG’s List of On-Site Computer Services:

  • Hardware Related Repairs
  • Computer Malfunction – We diagnose, test, & repair/replace faulty system component(s)
  • Computer Upgrade Consultation – We identify the components that can be upgraded inside
your PC, then recommend the upgrades that are right for you.
  • Installation Services– We can install, or teach you how to install a newly purchased 
computer component like a new hard drive or RAM.

Software Related Repairs
• Install and configure Antivirus software

• Optimize your system to ensure your computer is performing at peak efficiency

• Configure your computer to eradicate pop-ups

• Eliminate Adware and Spyware from your system

• Teach you the basics of the Microsoft Windows XP and Windows 7operating system

DTG offers a wide range of services

Friday, January 29th, 2010

Janaury 2010 has come and now is gone. Next February. Business is just starting to pickup for some. For others, business is moving slow. Just how do you get more business and keep the business your currently running operational.

You need qualified personal that sometimes wear many “hats” to keep your business running smoothly and keeping information that is available current.

At DTG, if you visit our services page you can quickly see at the various services that we can provide your company.

From the installation of a computer network, to a new web page, to fighting those nasty viruses, DTG is your one stop shop for technology.

DTG has been servicing businesses for over 20 years. Yes, 20 years. In all those years we have picked up a few techniques that might be able to help your company.

Our technicians come to you, on your schedule, prepared to diagnose and repair any problem. We get to work so that you can get back to work! From simple upgrades to complex network installations, DTG is here to provide you with the best of today’s technology coupled with an old-fashioned commitment to customer satisfaction.

We work hard to earn your trust and confidence. Our philosophy is “The job is not done until the customer is 100 percent satisfied.” With 20 years of experience and training, we stand ready to make your computer needs a reality. Our technicians provide you with the most comprehensive on-site PC Repair and Service. DTG also provides Network Installation, Web Design, and many more services.

Personal Computers are at the core of DTG’s business mission. We are committed to helping our customers get the kinds of value, convenience and enjoyment they are looking for from their computer systems, while avoiding as much of the pain as possible.If you are experiencing computer problems and are in need of a computer technician to assist you with troubleshooting computer problem please contact us. We understand new technology can be frustrating; if you require help installing wireless networking, troubleshooting, preventive maintenance, installing routers, installing hubs, installing hard drives, setting up printers, setting up computers or helping you get back online, DTG knows exactly how you feel.

Computer repair is a sensitive subject for many of our customers; we understand your concerns. Whether you have a need for computer services in your office, corporate environment or home DTG will be happy to assist you.

Computer Repair and Support Hartford, CT

Monday, January 18th, 2010

Problems with your computer. Laptop won’t boot up. You think you have a virus. Network is very slow. Your wifi in your home goes on and off. PROBLEMS, PROBLEMS, PROBLEMS.

Computer Repair Services Hartford, CT

DTG, located in downtown Hartford has the solution. Qualified technicians ready to go and service your computer problems.DTG is an information technology company providing repair service and support in the Connecticut area.

DTG’s areas of expertice include :
Computer repair, virus and spyware removal,upgrades, network installation & administration, web design, hardware & software consulting, or training - we will go on-site to bring the solution to you. DTG is dedicated to offer the most friendly, reliable and honest service and support available anywhere to our customers.

Our technicians come to you, on your schedule, prepared to diagnose and repair any problem. We get to work so that you can get back to work! From simple upgrades to complex network installations, DTG is here to provide you with the best of today’s technology coupled with an old-fashioned commitment to customer satisfaction.

We work hard to earn your trust and confidence. Our philosophy is “The job is not done until the customer is completely satisfied.” With years of experience and training, we stand ready to make your computer needs a reality. Our technicians provide you with the most comprehensive on-site PC Repair and Service. DTG also offer Network Installation, Web Design, and many more services.

We believe that being fair and honest is the right way to do business and promote long-term business relationships with our customers.

Home and Small Business Networks

The phenomenal increase in home & office networks can be attributed to the lower costs of network hardware and software, improvement in network performance and reliability, and the compelling benefits networks provide. And these days, installing a network is easier and more cost-effective than ever with the wide availability of wireless networking.

If you want to upgrade your present computer, we can add any peripheral that is supported by your present system, including scanners, CD/DVD-Rom burners, video and/or sound cards, firewire and/or USB ports, operating system or anything else that strikes your fancy! We also build custom desktop systems, to your specifications, for surprisingly reasonable prices.

Networking - both wired & wireless. It’s easy and affordable to share files, printers or your broadband Internet connection among multiple PC’s.

Service contracts are available offering telephone helpdesk & email support and/or onsite service. Call today to discuss your IT support requirements.

We look forward to serve you.

Website Design Services a must for a growing business with a budget.

Thursday, January 14th, 2010

Competition is fierce and pricing is everything. You get what you spend is an old cliché. Today most businesses spend most of the advertising budget on website design services. DTG can work within your company’s budget and come up with a solution for your website presence.

Website Services within a budget

First and foremost, we believe that for a website design company to succeed, the client’s success must come first. In fact, our motto is: We are only successful, when you succeed! With that in mind, we pay careful attention to your target audience along with what type of product or service you sell. Before proceeding with the website design, we listen carefully to your overall goals and use the information to make strategic recommendations.

A successful company knows that for a business to succeed it must adapt, evolve and grow as technology changes. Not recognizing that change is a dynamic force in the consumer marketplace, many web site design companies do not implement effective strategies that take into account the growth of a company. DTG continues in its efforts to expand upon its services, making sure to keep up with the times. We continuously build strong relationships with our clients, maintaining the web site if requested. We also develop excellent relationships with consultants and vendors who provide us with discounts on exceptional services, thereby allowing us to pass along those discounts to our clients.

We offer a complete set of website design and development services for your company to compete on any level. We will meet with you, and help you determine which services would best suit your needs.

Click on each service for more information:

Web Services

A Web presence is crucial for the survival of any business. The world wide web has opened up a ton of opportunities for all business niches and with broadband internet development in full swing, the Internet market is only bound to get bigger. Start making money online with an affordable custom Web site, whether you are selling a product or a service, we have the solutions to fit your growing business. Other services include Flash animation, streaming video and search engine marketing. Call or visit DTG today and learn how we can work within your budget.

The Joys of Electronic Christmas Gifts | DTG can make it stress free.| Our 100th blog post

Friday, December 18th, 2009

Christmas is next Friday. 1 week to go insane and buy everything. I am a last minute shopper, so I have not even started yet. It spoils the fun to shop ahead. I do have a list that does need attention. Make your Christmas merry, not screaming at each other because you can’t connect to the Internet or your printer does not work.

Hardware and software specialist

Does this picture tell you something. Well on Christmas morning many people will be getting  notebooks, desktops, netbooks, IPODS, and other electronic equipment. Unfortunately they don’t come with a technician. This leads up to the stress for the do-it-your-selfers. YOU know who I am talking about. Those of us that think we know it all. A peacefull day can turn out to be very stressfull. The staff at DTG with years of experience knows how to take the stress out of the day. From hardware trouble shooting, cable installation, WIFI coverage to software installation, DTG can make your day a better day. Give us a call. 860-244-8111

If you computer is not working properly, we will run your computer through several tests to figure out why. We also will suggest minor upgrades that will make your computer faster.

We will replace any faulty computer hardware as well as troubleshoot why the hardware may have failed. This also includes a thorough cleaning of the computer case. All faulty hardware will be returned to the customer unless it is more convenient for us to dispose of it properly for you. All of our services come with a free computer cleaning. We offer this service to increase the longevity of your computer and to help keep the air you breathe clean.

A computer is a programmable machine that can take many forms, most notably the personal computer (pc) or wireless laptop. Computers are complex machines and can break down and need repairs from time to time, especially if yours is an older model. Computer equipment, such as the keyboard, mouse, and printer, can also need some fixing on occasion. Other components can break down as well, such as the disk drive, electronic equipment, hardware, LCD screen, mobile computers, monitors, software, and laptops. If you’re the handy type, you can troubleshoot and attempt to tune up your computer yourself. Check out online computer repair guides, participate in online forums and live chat room discussions, view support videos, find out about warranties, and research tips and suggestions for your specific problem. You can find solutions to any possible problem on your pc or other computer, from virus protection to installation to data recovery to network connections. To find a certified technician in your area who can diagnose your problem, scan your local phone book, or call your local onsite computer repair center or shop. Compare prices and services before committing. You will probably pay more for a computer repair technician to come to your home or business than you will if you drop your computer or equipment off at a store. Computer service repair professionals can help with data recovery, spyware, router problems, Internet connections, maintenance, troubleshooting, virus protection, broken computers, spare parts, help with hardware, consulting, network assistance, in-home assistance, notebook guides, computer sales, warranty, and solutions. The Internet is full of computer and equipment repair specialists who will compete for your business and offer technical support, whether you’re a residential or commercial customer.

Computer Repair Service

Enjoy the comfort of affordable computer repair. Our Technician will identify and repair the cause of system crashes, lockups, system errors, software and/or hardware issues. Our service will not only repair your PC we can increase your system performance by getting your computer back into shape.

Service Includes:

  • 30 Day Guarantee on all repair work!
  • Free system performance and  upgrade evaluation
  • Operating system and security updates
  • We even clean out the dust inside your PC

PC Pick-Up and Return Service

We make getting your PC fixed as easy as can be. Just call us at 1-860-244-8111 and a member of our staff will come out and pick-up your PC for fixing. When your PC is fixed we will bring it back, reconnect it and get you online.

Call DTG today at 860-244-8111 for a free estimate.

PC Diagnostic

Looking for a computer repair estimate? Our technicians will diagnose whatever issue is causing problems with your computer. From blue screens to system restarts we can help. Not sure what’s wrong with your PC? call us.

Data Recovery

In many cases it is possible to recover deleted or lost files from your compters hard drive. In some cases we can even recover files from reformatted drives. We do all data recovery work at our location so we offer a very fast turn around time compared to many 3rd party services.

Data Backup

Backup and transfer of data files, photos, music mp3s and other common files from one working PC or device to the storage device or media type of your choice. We can backup your files to an external hard drive or on to CD’s or DVD’s.


Do-It-Yourself  Online Data Backup

We also offer a secure online Do-It-Yourself backup service. With Online File Folder you can easily backup your files online then access them from any computer with internet access. Online File Folder is not only easy to use its very affordable.

Computer Tune-Up         “Give your PC a Workout”

Slow computer, try our PC tune up service. Our complete computer check-up and tune-up will optimize your PC and remove unneeded software and malware. Our computer tune-up service will Improve overall system performance, check and update your operating system. We also check your systems security and advise how to better secure your PC. This service will make your computer faster and more secure.


Operating System Installation

After some issues like hard drive failures a complete system restoration is required. Not only do we install your operating system we recover the PC to its default factory settings then update the system with current security patches and optimize the system to fit your computing needs.

Service Includes

  • System cleansing / hard drive wipe
  • Operating system & system software installation
  • Installation and configuration of up to 3 software titles
  • Update current security patches *updates require internet connection

Internal PC Cleaning

Build up of dust and dirt inside your computer causes heat. This extra heat can be your computers worst enemy. Our service  can safely and properly remove any build up inside your computer case and components. Failure to properly clean the inside of a computer case could cause problems or even take years off the life of your computer.

Are your computers and network ready for the new year?

Monday, December 14th, 2009

Its just about the end of the year. Is your network and computers ready for the end of 2009? Do you have backups of 2009 ready for archival? Do all your computers have the current virus signatures on them? Are all you updates current on your computers? Lots of questions. It all boils down to one thing. Are you ready!!

network and IT support

The IT staff at DTG has been providing computer services for the past 20 years. We know what it takes to keep a network up and running. We also know that one bad virus can ruin your entire day.

We deliver stability to your computer network systems. Growing a business is hard enough without wondering if your IT systems are about to let you down. We stabilize your IT infrastructure so that you can concentrate on growing your business. We can be your communication partners who will advise you on tough technical choices.

You increasingly depend on your network, but optimal performance isn’t critical. You may have an employee who handles your day-to-day computer needs. In either case, you are looking for expert advice on complicated technology decisions and for professional computer support when issues arise.

DTG’s As Needed computer network support is the ideal solution for organizations like yours, which require responsive, professional computer support without the need for a lot of ongoing interaction.

Our Connecticut based computer support provides emergency services 24 hours a day 7 days a week within at most 4 hours and typically within minutes. Non-emergency computer network support is scheduled.

To manage costs and speed up problem resolution, our Connecticut based computer support specialists can take over desktops at the click of a button and set up servers for remote management.

DTG’s technical support is critical when your computer systems fail.  Our IT technicians will come to your location to solve your computer or network problems.  Our staff members have a vast array of technical knowledge and will be able to solve all of your computer issues when they arrive to your location. We employ server and workstation support technicians, network professionals, digital imaging experts, data security experts, as well as those who specialize in spyware and virus removal. We can repair many different computer platforms including Microsoft Windows, Apple computers, and Linux based systems.

To speak to a support technician and get support, call us at (860) 244-8111

We have IT professionals waiting to help you with any kind of computer problem, small or large.

Some of our services include:

  • Virus and Spyware Removal
  • System Clean-ups
  • Performance Tune-ups
  • Security Updates and Patch Management
  • Email Support
  • Hardware and Software Installation
  • Operating System Repair / Installation
  • Firewall Configuration
  • Network Diagnosis and Repair
  • Windows, Linux, Mac Server Implementation
  • Data File Transfer
  • Printer Repair
  • Network Systems Maintenance
  • Computer Hardware Upgrades
  • Computer Network Repair
  • Data Recovery
  • Online Computer Training

Managed IT Support Services

Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals. CAll DTG today or visit our website at www.dtg.net.

How not to stress out on the holidays, with that brand new laptop your loved ones gave you.

Thursday, December 3rd, 2009

DTG is a cross-platform hardware, software, and computer network integration service provider located in Hartford, CT. We offer IT solutions and consulting services for businesses in the Connecticut area. DTG specializes in hardware and software consulting, sales, repair, IT maintenance and training for individuals and organizations in industries such as advertising, design, bio-tech, hospitality, education, government and more.

Computer Services

To achieve that requires a broad, cross-platform technical expertise, an understanding of your business and how it uses technology, and a group of friendly, knowledgeable professionals who can communicate clearly without using a lot of insider jargon. Delivering worry-free computing is a job within itself for most businesses, but DTG has the expertise and manpower to do the job and do it right.

We can handle just about any IT challenge you throw at us. And if we can`t, we`ll tell you. So far though, that hasn·t happened. Of course, occasionally we make a mistake. And when we do, we own up to it, explain what happened, and then we fix it. We do certain things exceptionally well. Please click on navigation bar topics to read about our expertise in detail.
 Network design, deployment, and service. 
From design and architecture to deployment and service, DTG’s professional IT staff knows how to make your network perform for your business. Design begins with the basics, one of which is ensuring that your network will have adequate bandwidth to meet the aggregate needs of everyone who will use it.

Do you have graphic designers who need to move large files and have unique storage and backup needs? What about work groups that use collaborative applications? How about a field sales force that needs remote access? Meeting these requirements, and many more, must be accounted for in the design process. Closely related to design is network architecture. Architecture deals with anticipating the potential obstacles to data flow. For example, in large networks such as schools, the Internet connection can become a bottleneck. In this case, setting up a caching proxy server (caching frequently accessed web pages locally) can significantly improve performance. So a classroom of 20 kids all going to the same Web page can access it at Ethernet speed rather than WAN speed (T1 or DSL).
Network architecture also needs to plan for failure.

A network should have redundancy built in so that if any one piece of equipment goes down, the network can still function. The degree of redundancy required is directly related to how your business uses its network. Generally, the more directly network failures affect revenue the more redundancy is necessary. Network design and architecture planning demand comprehensive knowledge of hardware, standards and protocols, configuration options, and best practices. Our approach is to make sure we understand what the network is expected to support, including mission-critical applications, and then to choose appropriate equipment, configure it properly, and test its performance thoroughly.
Some of the services offered are:

• Computer (software and hardware), maintenance and computer repair

• Spyware removal, We’ll clean out the spyware faster than you can blink! We can remove spyware.

• Antivirus and Firewall installation and erradication

• DSL or Cable sharing

• Networked Printer setup

• File Sharing support

• Wireless and wired home networking

• Security Camera Surveillance Systems

If you are having problems with connecting your computers together, we want to help you with all of your home networking issues. Wireless networking or wired networking , we’ll let you know what the most cost effective solution is and get you setup quick! Got a new christmas computer? We’ll help you transfer all of your files over and make sure it’s all working properly. Don’t make your Christmas plans stressful. Call the experts at DTG to get you up and running.