Posts Tagged ‘computer maintenance’
Tuesday, February 16th, 2010
DTG is happy to announce the launch of our new website that is devoted to our Computer Repair Department. At DTG not only do we offer web services, custom website applications, hosting, video, but we also have a great bunch of technicians that would love to get their hands on your computer.

From upgrades to virus erradication, DTG computer repair services is the place to bring your computer in for service. We also offer on-site services to quickly diagnosis the problem and get you backup and running again.
Services
- Computer repair
- Tech support
- Virus detection & spyware removal
- System restore/upgrades
- Computer networking
- Installations
- PC setup
- Computer diagnostics
- WIFI
- Computer consulting services
Welcome to DTG! We are the most trusted & friendly computer consultants located in Hartford, CT. We have proudly served Connecticut for 20+ years offering expert solutions for all your computer needs. Call us today at 860-244-8111 or visit our new computer repair services website at: www.pcrepairofct.com
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Thursday, December 31st, 2009

A few hours left to go for this year. It has been a very memorable year. Lots to be thankful for.
DTG, Hartford, CT website service design company and computer services provider wishes everyone a safe and Happy New Year.
I personally thank all of those who have done business with DTG for many years and our new clients that have given us a chance to work with them.
The new year will bring on new and challenging technology changes. DTG is prepared to help you manage these changes.
Thank You!
Mark G. Ambrose, President DTG
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Monday, December 28th, 2009
Having problems setting up your new laptop? DTG, the computer specialists, located in Hartford, CT, is here to help you.

Today we were greeted with a one day old Dell laptop, that a friend let his young son use. The son download a picture, or so he thought and in reality, downloaded a virus, brand new to Windows 7. Who would have thought! Not to much you could have done to prevent this. In less then 2 hours, DTG Repair Serives, found 3 viruses that were able to be deleted, the laptop updated and my friend now has a workable computer.
You have a computer repair that needs to get done right away. You are ready to take it anywhere. Question is, where should you take it? Does it really matter where you take it? I would suggest that it does. Here are some things you may have not considered before.
What kind of turn around time do they have? Some computer repair shops will take two to three weeks to return your computer to you. Are you ready to be without your computer for that long? If not, shop around. There are computer repair shops that can get your computer back to you in as little as a few hours. Some of these faster companies can charge more but the speed is worth it if you are working on a big project that has to get done right away.
What do they charge for their hourly fee? Some companies charge really high fees and take a really long time to get the computer back to you. You want to take your repair to a computer repair shop that will be quick and will do the repair right the first time. Look for a computer repair shop that posts their prices. Most shops have a set price list for specific tasks. Look for a company that can give you a solid quote before they start their work. You should also make sure they will contact you for approval if there is any reason to increase their repair bill before they start the repair.
Trust your gut. If after talking with someone at the shop in person you don’t get a good feeling about them, walk away. In any given town there are many people who do computer repairs. Don’t be afraid of shopping around.
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Hard Drive Troubleshooting
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Motherboard
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Computer Power Supply
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CPU
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Memory Chips
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Video Card
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Sound Card
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Modem Troubleshooting
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Network Card (NIC)
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Floppy Drive
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Zip Drive
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DVD-Rom
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CD-Rom
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CD-RW (CD burner)
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Virus Removal
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Troubleshooting
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- Complete network design and implementation
- Consulting services
- Network Upgrades
- Structured data and voice cabling
- Windows Server network administration and maintenance for all Microsoft Platforms
- Migration services from older Windows Server versions
- Active Directory design, administration and maintenance
- Help desk support
- Disaster recovery implementation
- Hardware and software troubleshooting and consulting
- Support for all aspects of new or existing Microsoft network environment
We can provide support for all aspects of your existing or new Microsoft Windows network environment!
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Monday, December 21st, 2009
Is your computer freezing up, running slower than it should be, or reporting errors all the time? Is your hardware giving you trouble or not working? Our computer repair experts will get it running the way it should. We support Windows 98, 2000, ME, XP, and Vista. Most PC repairs can be completed onsite at your home or business.

Virus and Spyware Removal
Is your computer giving you unwanted pop-ups? If you detect or suspect a virus please contact us for computer repair immediately.Reliant computer repair consultants are experts at removing viruses and protecting your files. Virus infected systems can be repaired onsite at your home or business.
DTG’s Computer Repair Services covers the following areas and more:
Remove unnecessary programs from the computer startup
Update virus software and check for viruses
Check for and remove spyware and/or browser hijackers
Uninstall unnecessary programs
Delete internet cache and temporary files
Remove unnecessary network settings
Fine-tune display settings and set display to fit monitor window
Run diagnostic software and correct disk and/or directory errors
Defrag the hard drive for better performance
Run Windows updates and install patches
Our computer repair services include all the tools to get the job done right the first time.
DTG.NET is your Hartford, CT computer repair service company that has the technology of the now and the future to come. With offices located in downtown Hartford, CT we get to you quickly. Also, we provide service calls for all your computer repair help issues. If you want a computer repair job done right, then call the company that can do it all and at a low price. For over 15 years we have helped many individuals and businesses solve computer related issues. Our professional computer help team can handle any task large or small on a timely basis. Did I say affordable, Yes!
We are your guidance to a successful and productive integrated web site and computer technology. Please choose one of the areas of interest on our service menu link to the left and get informed.
Your computer network transports your data from place to place. It’s important the data moves quickly and securely. Our Network Support includes setup, installation, troubleshooting, and maintenance of professional business technology which are listed below.
•   Windows Server
•   Windows OS 7
•   Microsoft Project Server
•   Microsoft SQL Server
•   Microsoft Dynamics
•   Microsoft Sharepoint
•   Microsoft Exchange
•   Data sharing (File, Printer, and Internet sharing)
•   Disaster Recovery and Backup Planning
•   Network Attached Storage NAS devices
•   Remote Access
•   Wireless/wired modems, routers, access points
•   Security (VPN, Firewall, Corporate Virus Protection)
•   Network Content Filtering
Your computer, like your car, needs regular maintenance to keep it running in good working order. Our Tune-up service will shorten your computer’s boot time, delete unwanted files, remove unnecessary background processes, and installs the most recent updates to guard against security threats.
Your computer network transports your information from place to place. It’s important that the data moves quickly and securely. Our network inspection service test how secure your network equipment and software are, as well as speed test your network. The results of your inspection plus any recommendations will be provided upon completion.
We created our computer repair service to meet the needs of home users, home-based businesses and small commercial businesses that prefer not to disconnect all the wiring, carry everything to the car and then the drive to the computer shop to drop off their equipment for service …. and having to repeat the entire process in reverse a few hours or days later!
DTG’s commitment is to do more than simply service your computer - we want to be certain that you are completely satisfied with your on site computer service experience. We do this by traveling to your home or office to take care of your computer repairs for you! After the initial diagnosis and cost estimate, we complete ALL needed upgrades or repairs on site, ensuring that your computer system’s work properly before we leave. In most cases, all work can be done in a single visit. All of this for a price that is competitive with what any of the “bring it to us guys” charge for carry-in service! Unlike our competitors, we concentrate our efforts exclusively on home and small business computer users that want greater attention to detail and personalized service. We do not have any retail stores, which allows us to keep our costs low in order to provide you with competitive service prices. Our friendly professional and qualified technicians will do everything in their power to make having your computer or network service or repair a positive experience. This means speaking in non-technical, easy-to-understand terms and explaining to you exactly what is wrong and what your options and estimated costs are. It also means taking whatever extra steps are necessary to make sure you are completely satisfied with your DTG’s computer repair service.
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Tuesday, May 19th, 2009
Installing Quickbooks Pro on a network environment is not always as easy as the book says. AM Communication Services, located in Southington, CT had a visit today by none other then me, Mark Ambrose, of DTG, located in Hartford, CT for a software upgrade for Quickbooks.
The 10-page book that came with the software does not prepare you for what you really need to do. It is very involved on a computer network when the data files are not located on the local computer, but on the companies file server. Not for the faint of heart.
I had mentally prepared myself for the upgrade. Being behind several software versions does not help, but it does not hurt. Most of the clients that DTG has serviced for computer problems were do to the lack of upgrading their computer network. Computer networks, like cars, need maintenance. You avoid the maintenance and problems can occur down the road.
Nothing worse then coming into work on a Monday morning, ready to go and no network connections. That’s when its time to call DTG. As network specialists, DTG has the tools and professional technicians to get your system back on line, quickly. The key is quickly. We understand very well what its like not to have a computer on line, a printer that won’t print and a server that won’t serve up the data.
Getting back today’s service call; after loading the software on the workstation, we were prompted to load software on the server as well. Again, nothing in the book about this step. After we loaded the software on the server, we proceeded to migrate the old QuickBooks data files to the new data files. Make sure you have a couple of good backups on the old data. Once you convert, the data is converted for good. No going back.
After the file conversion was done, we had to rename the old data files and copy over the new data files. From there, we change our data file location on the server, so that the workstations could find them. We registered the product and moved on to the other workstations.
If you need to load new computer software or upgrade your current computer program, DTG can assist you in the upgrade. We are knowledgeable in all areas of computer hardware and software. Give us a call for more information.

Tags: computer maintenance, computer network, computer repair, computer services Hartford, CT computer services, software installation
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